Types of Messages You May Receive
By opting into our SMS service, you may receive the following types of messages:
• Account Setup Notifications – e.g., onboarding schedules, login info
• Claim Status Updates – e.g., confirmation of submissions, denial alerts
• Documentation or Chart Note Requests
• Invoice & Payment Reminders
• System Updates or Maintenance Notices
• Client Service Check-ins & Follow-ups
• Educational & Promotional Content related to medical billing best practices

Example Messages
Below are sample messages you may receive:
• “Welcome to Elite RCM! Your onboarding call is set for Tuesday at 2 PM EST. Questions? Text or call us at (555) 123-4567.”
• “Claim submitted for Jane Smith (DOS: 05/01/25) to United Healthcare. We’ll update you when processed.”
• “Reminder: Chart notes for patient John Doe (DOS: 04/28/25) still needed to complete billing.”
• “Invoice #202504 is due tomorrow. Log in to your portal to pay or reply for help.”
• “Claim for Mary Johnson denied due to missing modifier. We are resubmitting with correction.”
• “Heads up: System maintenance Friday from 6–8 PM EST. No service interruptions expected.”
• “Join our free billing webinar next week: Clean Claim Strategies for 2025. RSVP: elitercm.com/webinar.”

Message Frequency
Message frequency may vary based on your service activity and communication preferences.

Message & Data Rates
Standard message and data rates may apply. Contact your mobile carrier for details.

Opt-Out Instructions
To cancel SMS services at any time, reply “STOP.” You will receive a confirmation message, and no further texts will be sent.

Help Instructions
For assistance, reply “HELP” or contact us at:
Email: gautam.bajaj@eliterevenuecyclemanagement.com
Phone: (555) 123-4567

Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.

Consent Confirmation
By opting in, you:
• Confirm you are the owner or authorized user of the provided mobile number
• Consent to recurring SMS communications as described above